Returns & Exchanges

At n+ Bikes, we stand by the quality of our performance cycling gear and offer a 30-day return policy for all unused items in their original packaging. We aim to ensure every rider is completely satisfied with their purchase through a streamlined and transparent exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original box, ensuring all tags are attached and the product is in its original, unridden condition.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your parcel before dropping it at a designated carrier location.

• 4.
  Quality Inspection & Refund

  Once our technicians inspect the returned gear, we will process your refund or ship your exchange item within 3-5 business days.